Frequently Asked Questions
What is Peptory?
Peptory is an online supplier of high-quality, US-manufactured research peptides. We provide laboratories, institutions, and independent researchers with reliable compounds strictly for laboratory research purposes only.
Are your products approved for human use?
No. All products sold by Peptory are strictly for research purposes only. They are not intended for human or veterinary use, and no medical claims are made or implied.
Are your products legal to purchase?
Yes. Our products are legally sold for laboratory research purposes. Customers are responsible for ensuring compliance with all local laws and regulations before purchasing.
Where are your peptides manufactured?
All peptides sold by Peptory are manufactured in the United States by reputable peptide synthesizers using advanced synthesis methods and strict quality control standards.
How do you ensure product quality?
We work exclusively with trusted manufacturers and ensure each batch undergoes rigorous testing for purity, identity, and consistency before being supplied to customers.
Are your peptides tested?
Yes. Products are independently tested to verify purity and composition. Testing documentation may be available upon request, depending on the product.
How should products be stored?
Products should be stored according to standard laboratory handling procedures. Proper storage conditions are the responsibility of the customer.
How do I place an order?
Simply browse our website, add products to your cart, and complete checkout using our secure payment system.
What payment methods are accepted?
We accept secure online payments through trusted third-party payment gateways. Available options are displayed at checkout.
Is my payment information secure?
Yes. All transactions are encrypted and processed securely. Peptory does not store or have access to your full payment details.
Do you offer same-day shipping?
Yes. Orders placed before the daily cut-off time are typically processed and dispatched the same business day, subject to stock availability.
Where do you ship from?
Orders are shipped from our fully stocked Australian distribution centre.
Will I receive tracking information?
Yes. Once your order is dispatched, you will receive a tracking number via email to monitor delivery progress.
How long does delivery take?
Delivery times vary depending on your location and courier service. Estimated delivery timeframes are provided at checkout.
Is shipping discreet?
Yes. All orders are packaged discreetly to protect customer privacy and product integrity.
Do you accept returns?
Due to the nature of research products, we do not accept returns for change of mind or incorrect ordering.
What if my order arrives damaged?
If your order arrives damaged, please contact us within 48 hours of delivery with your order number and photos of the issue.
What if my order is lost in transit?
If an order is confirmed lost in transit, we will arrange a replacement or refund at no additional cost.
Do I need an account to order?
No. You may checkout as a guest or create an account for faster future purchases and order tracking.
Can I use these products for medical purposes?
No. Products sold by Peptory are not intended to diagnose, treat, cure, or prevent any disease.
Are statements on this website evaluated by the FDA?
No. No statements on this website have been evaluated by the FDA or any international equivalent.
Who is responsible for proper use?
The customer is solely responsible for ensuring proper handling, storage, and compliant use of all products purchased.